--- title: Critical tools for 2022 description: Telaid considers some critical tools that can empower retailers to realize their business objectives in 2022. --- [![Telaid%](https://blog.telaid.com/hs-fs/hubfs/Telaid%20-Aug2017/Images/logo.png?width=168&height=35&name=logo.png "logo.png")](https://www.telaid.com/) - [PODCAST](https://www.telaid.com/podcast/) - [RESOURCES](https://www.telaid.com/company/resources/) - [BLOG](https://blog.telaid.com/blog) - [Why Telaid](https://www.telaid.com/why-telaid/) - - [Why Telaid](https://www.telaid.com/why-telaid/) - [Technology Partners](https://www.telaid.com/why-telaid/technology-partners/) - [People, Process and Tools](https://www.telaid.com/why-telaid/people-process-and-tools/) - [Technology Solutions Center](https://www.telaid.com/why-telaid/technology-solution-center/) - [BICSI Training](https://www.telaid.com/why-telaid/bicsi-training/) - [Solutions](https://www.telaid.com/solutions/) - - [Solutions](https://www.telaid.com/solutions/) - [DeviceWatch](https://www.telaid.com/solutions/devicewatch/) - [Retail Automation](https://www.telaid.com/solutions/retail-automation/) - [Technology Lifecycle Solutions](https://www.telaid.com/solutions/technology-lifecycle-solutions/) - [Technology Deployments](https://www.telaid.com/solutions/technology-deployments/) - [Physical Security](https://www.telaid.com/solutions/physical-security/) - [Wireless](https://www.telaid.com/solutions/wireless/) - [Interactive Solutions](https://www.telaid.com/solutions/interactive-solutions/) - [Point of Sale (POS)](https://www.telaid.com/solutions/point-of-sale/) - [Workforce Device Management](https://www.telaid.com/solutions/workforce-device-management/) - [Case Studies](https://www.telaid.com/solutions/case-studies/) - [Resources](https://www.telaid.com/company/resources/) - [Services](https://www.telaid.com/services/) - - [Services](https://www.telaid.com/services/) - [Managed Services](https://www.telaid.com/services/managed-services/) - [Project Management Organization](https://www.telaid.com/services/project-management-organization/) - [Integration and Deployment](https://www.telaid.com/services/integration-and-deployment/) - [Day 2 Services](https://www.telaid.com/services/day-two-services/) - [Industries](https://www.telaid.com/industries/) - - [Industries](https://www.telaid.com/industries/) - [Retail](https://www.telaid.com/industries/retail/) - [Logistics](https://www.telaid.com/industries/logistics/) - [Finance](https://www.telaid.com/industries/finance/) - [Healthcare](https://www.telaid.com/industries/healthcare/) - [QSR](https://www.telaid.com/industries/qsr/) - [Grocery](https://www.telaid.com/industries/grocery/) - [Convenience](https://www.telaid.com/industries/convenience/) - [Company](https://www.telaid.com/company/) - - [Company](https://www.telaid.com/company/) - [Team](https://www.telaid.com/company#Team) - [Labor Partners](https://www.telaid.com/company/partners/) - [News & Events](https://www.telaid.com/company/news-events/) - [Community Engagement](https://www.telaid.com/company/community-engagement/) - [Careers](https://www.telaid.com/company/careers/) - [Blog](https://blog.telaid.com/blog) - [Contact Us](https://www.telaid.com/company/contact-us/) [![Contact Us](https://no-cache.hubspot.com/cta/default/3454475/92d5f75f-e3df-4380-9163-746c0c54d2ee.png)](https://cta-redirect.hubspot.com/cta/redirect/3454475/92d5f75f-e3df-4380-9163-746c0c54d2ee) #### Call Us We are happy to discuss your business challenges over the phone and answer any questions you have about us. Sales: [+1-800-205-5556](tel:+1-800-205-5556) Service/Support: [+1-866-566-4295](tel:+1-866-566-4295) Technology Lifecycle Solutions For Multi-Site Clients™ - [RESOURCES](https://www.telaid.com/company/resources/) - [BLOG](https://blog.telaid.com/blog) - [SUCCESS STORIES](https://www.telaid.com/solutions/success-stories/) [![Telaid%](https://blog.telaid.com/hs-fs/hubfs/Telaid%20-Aug2017/Images/logo.png?width=168&height=35&name=logo.png "logo.png")](https://www.telaid.com/) - [Why Telaid](https://www.telaid.com/why-telaid/) - - [Why Telaid](https://www.telaid.com/why-telaid/) - [Technology Partners](https://www.telaid.com/why-telaid/technology-partners/) - [People, Process and Tools](https://www.telaid.com/why-telaid/people-process-and-tools/) - [Technology Solutions Center](https://www.telaid.com/why-telaid/technology-solution-center/) - [BICSI Training](https://www.telaid.com/why-telaid/bicsi-training/) - [Solutions](https://www.telaid.com/solutions/) - - [Solutions](https://www.telaid.com/solutions/) - [DeviceWatch](https://www.telaid.com/solutions/devicewatch/) - [Retail Automation](https://www.telaid.com/solutions/retail-automation/) - [Technology Lifecycle Solutions](https://www.telaid.com/solutions/technology-lifecycle-solutions/) - [Technology Deployments](https://www.telaid.com/solutions/technology-deployments/) - [Physical Security](https://www.telaid.com/solutions/physical-security/) - [Wireless](https://www.telaid.com/solutions/wireless/) - [Interactive Solutions](https://www.telaid.com/solutions/interactive-solutions/) - [Point of Sale (POS)](https://www.telaid.com/solutions/point-of-sale/) - [Workforce Device Management](https://www.telaid.com/solutions/workforce-device-management/) - [Case Studies](https://www.telaid.com/solutions/case-studies/) - [Resources](https://www.telaid.com/company/resources/) - [Services](https://www.telaid.com/services/) - - [Services](https://www.telaid.com/services/) - [Managed Services](https://www.telaid.com/services/managed-services/) - [Project Management Organization](https://www.telaid.com/services/project-management-organization/) - [Integration and Deployment](https://www.telaid.com/services/integration-and-deployment/) - [Day 2 Services](https://www.telaid.com/services/day-two-services/) - [Industries](https://www.telaid.com/industries/) - - [Industries](https://www.telaid.com/industries/) - [Retail](https://www.telaid.com/industries/retail/) - [Logistics](https://www.telaid.com/industries/logistics/) - [Finance](https://www.telaid.com/industries/finance/) - [Healthcare](https://www.telaid.com/industries/healthcare/) - [QSR](https://www.telaid.com/industries/qsr/) - [Grocery](https://www.telaid.com/industries/grocery/) - [Convenience](https://www.telaid.com/industries/convenience/) - [Company](https://www.telaid.com/company/) - - [Company](https://www.telaid.com/company/) - [Team](https://www.telaid.com/company#Team) - [Labor Partners](https://www.telaid.com/company/partners/) - [News & Events](https://www.telaid.com/company/news-events/) - [Community Engagement](https://www.telaid.com/company/community-engagement/) - [Careers](https://www.telaid.com/company/careers/) - [Blog](https://blog.telaid.com/blog) - [Contact Us](https://www.telaid.com/company/contact-us/) ## Telaid Blog - [![Return to Homepage](https://blog.telaid.com/hubfs/Telaid%20-Aug2017/Images/crumb-home-1.png "Return to Homepage")](https://www.telaid.com/) - [Company](https://www.telaid.com/company/) - > - Telaid Blog - [![Return to Homepage](https://blog.telaid.com/hubfs/Telaid%20-Aug2017/Images/crumb-home-1.png "Return to Homepage")](https://www.telaid.com/) - [Telaid Blog](https://blog.telaid.com/blog) - > - Critical tools for 2022 ## Telaid Blog [Retail](https://blog.telaid.com/blog/tag/retail), [Physical Security](https://blog.telaid.com/blog/tag/physical-security), [Interactive](https://blog.telaid.com/blog/tag/interactive) # Critical tools for 2022 ![Beth Bergmann](https://blog.telaid.com/hubfs/beth-bergmann.jpg) 11 January, 2022 by [Beth Bergmann](https://blog.telaid.com/blog/author/beth-bergmann) [![Share on LinkedIn](https://blog.telaid.com/hs-fs/hubfs/Blog%20Icons/social-linkedin.png?width=24&name=social-linkedin.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.telaid.com%2Fblog%2Fcritical-tools-for-2022%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://blog.telaid.com/hs-fs/hubfs/Blog%20Icons/social-twitter.png?width=24&name=social-twitter.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.telaid.com%2Fblog%2Fcritical-tools-for-2022%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.telaid.com%2Fblog%2Fcritical-tools-for-2022%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Critical%20tools%20for%202022) [![Share on Email](https://blog.telaid.com/hs-fs/hubfs/Blog%20Icons/social-email.png?width=24&name=social-email.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fblog.telaid.com%2Fblog%2Fcritical-tools-for-2022%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fblog.telaid.com%2Fblog%2Fcritical-tools-for-2022%3Futm_medium%3Dsocial%26utm_source%3Demail) ![NFR Podcast Blog](https://blog.telaid.com/hs-fs/hubfs/NFR%20Podcast%20Blog.jpg?width=346&name=NFR%20Podcast%20Blog.jpg)As we begin 2022, retailers can look back with pride on their many accomplishments over the past 12 – 24 months. Reinventing the retail experience to incorporate new health and safety protocols, meet rising customer expectations and enable true omnichannel retailing on the fly, retailers have accomplished a lot. We expect the momentum to continue in 2022, as retailers are still under tremendous pressure to streamline operations and transform the customer experience. Here are some predictions and critical enabling tools to consider as you begin planning for 2022. - **Automation to overcome challenges** – Technology is critical to enabling retailers to overcome 2022’s looming challenges including labor shortages, an intensified regulatory landscape and stalled supply chains. AI and automation technologies will empower retailers to increase visibility, efficiency and cost savings. From automated self-serve kiosks to AI software that predicts demand and robots that track out-of-stocks and clean surfaces, automation technologies will abound in retail environments in the coming year. - **Shift to hardware as a service** – The speed of technology innovation combined with the abbreviated lifespan of technology usefulness will demand a shift from capex investments in technology ownership to as-a-service models. As-a-service models enable enterprises to access the innovative technologies they need in a more expedient, cost effective manner than ever before. We expect a major shift from traditional hardware purchasing and deployment to more agile, cloud-based as-a-service access. - **Focus on physical security** – Due to the rise of flash mobs, organized retail crime and violent encounters, you can expect retailers to shore up their physical security measures and systems in 2022. Integrated physical security may be used to prevent theft and loss, to deter criminals or to crack down on professional thieves. Security will also be a critical part of providing an optimal customer experience, enabling a comfortable, safe shopping environment. - **Creative connectivity** – Retailers will increasingly look for ways to connect with consumers, generating interest and loyalty. The success of retailers’ efforts will be predicated on the deployment and use of AI, the identification of unique brand value, and the use of engaging interactive technologies in stores. As you construct your vision for 2022, [contact Telaid](https://www.telaid.com/company/contact-us/) for help evaluating and deploying critical technologies. We help you accelerate technology adoption to realize your business objectives. Cheers to 2022! [Previous Reflections On Telaid's 40th Year](https://blog.telaid.com/blog/reflections-on-telaids-40th-year) [Next Why You Should Give Telaid a Seat At Your Technology Planning Table](https://blog.telaid.com/blog/telaid.-because-technology-is-no-longer-just-the-icing-on-the-cake) ### Stay Informed with Telaid News ### Recent ### Categories - [![Notes from the Road](https://blog.telaid.com/hubfs/Blog%20Icons/tag-nftr.png)Notes from the Road](https://blog.telaid.com/blog/tag/notes-from-the-road) - [![Retail](https://blog.telaid.com/hubfs/Blog%20Icons/tag-retail.png)Retail](https://blog.telaid.com/blog/tag/retail) - [![Logistics](https://blog.telaid.com/hubfs/Blog%20Icons/tag-logistics.png)Logistics](https://blog.telaid.com/blog/tag/logistics) - [![Healthcare](https://blog.telaid.com/hubfs/Blog%20Icons/tag-healthcare.png)Healthcare](https://blog.telaid.com/blog/tag/healthcare) - [![Physical Security](https://blog.telaid.com/hubfs/Blog%20Icons/tag-security.png)Physical Security](https://blog.telaid.com/blog/tag/physical-security) - [![Wireless](https://blog.telaid.com/hubfs/Blog%20Icons/tag-wireless.png)Wireless](https://blog.telaid.com/blog/tag/wireless) - [![Internet of Things](https://blog.telaid.com/hubfs/Blog%20Icons/tag-iot.png)IoT](https://blog.telaid.com/blog/tag/iot) ### Topics - [Retail (79)](https://blog.telaid.com/blog/tag/retail) - [Digital Transformation (49)](https://blog.telaid.com/blog/tag/digital-transformation) - [Technology Integration (43)](https://blog.telaid.com/blog/tag/technology-integration) - [Physical Security (30)](https://blog.telaid.com/blog/tag/physical-security) - [customer experience (26)](https://blog.telaid.com/blog/tag/customer-experience) - [Loss Prevention (24)](https://blog.telaid.com/blog/tag/loss-prevention) - [AI (22)](https://blog.telaid.com/blog/tag/ai) - [IoT (18)](https://blog.telaid.com/blog/tag/iot) - [QSR (18)](https://blog.telaid.com/blog/tag/qsr) - [Managed Services (12)](https://blog.telaid.com/blog/tag/managed-services) - [Artificial Intelligence (11)](https://blog.telaid.com/blog/tag/artificial-intelligence) - [Rapid Deployment (10)](https://blog.telaid.com/blog/tag/rapid-deployment) - [grocery (10)](https://blog.telaid.com/blog/tag/grocery) - [IP Video (9)](https://blog.telaid.com/blog/tag/ip-video) - [Wireless (9)](https://blog.telaid.com/blog/tag/wireless) - [COVID-19 (8)](https://blog.telaid.com/blog/tag/covid-19) - [Infrastructure (7)](https://blog.telaid.com/blog/tag/infrastructure) - [Interactive (7)](https://blog.telaid.com/blog/tag/interactive) - [automation (6)](https://blog.telaid.com/blog/tag/automation) - [retail technology (6)](https://blog.telaid.com/blog/tag/retail-technology) - [Logistics (5)](https://blog.telaid.com/blog/tag/logistics) - [Telaid Turns 40 (5)](https://blog.telaid.com/blog/tag/telaid-turns-40) - [Big Data (4)](https://blog.telaid.com/blog/tag/big-data) - [C-stores (4)](https://blog.telaid.com/blog/tag/c-stores) - [Site Survey (3)](https://blog.telaid.com/blog/tag/site-survey) - [Telaid Tech Connect Podcast (3)](https://blog.telaid.com/blog/tag/telaid-tech-connect-podcast) - [distribution centers (3)](https://blog.telaid.com/blog/tag/distribution-centers) - [technology deployments (3)](https://blog.telaid.com/blog/tag/technology-deployments) - [Executive Buy-In (2)](https://blog.telaid.com/blog/tag/executive-buy-in) - [Franchises (2)](https://blog.telaid.com/blog/tag/franchises) - [Healthcare (2)](https://blog.telaid.com/blog/tag/healthcare) - [NRF (2)](https://blog.telaid.com/blog/tag/nrf) - [POS (2)](https://blog.telaid.com/blog/tag/pos) - [Vision AI (2)](https://blog.telaid.com/blog/tag/vision-ai) - [convenience stores (2)](https://blog.telaid.com/blog/tag/convenience-stores) - [device repair (2)](https://blog.telaid.com/blog/tag/device-repair) - [Hardware (1)](https://blog.telaid.com/blog/tag/hardware) - [LPRC (1)](https://blog.telaid.com/blog/tag/lprc) - [Notes from the Road (1)](https://blog.telaid.com/blog/tag/notes-from-the-road) - [People and Culture (1)](https://blog.telaid.com/blog/tag/people-and-culture) - [RFID (1)](https://blog.telaid.com/blog/tag/rfid) - [RILA (1)](https://blog.telaid.com/blog/tag/rila) - [ServiceNow (1)](https://blog.telaid.com/blog/tag/servicenow) - [Workforce device management (1)](https://blog.telaid.com/blog/tag/workforce-device-management) - [autonomous checkout (1)](https://blog.telaid.com/blog/tag/autonomous-checkout) - [click-and-collect units (1)](https://blog.telaid.com/blog/tag/click-and-collect-units) - [computer vision (1)](https://blog.telaid.com/blog/tag/computer-vision) - [self-checkout (1)](https://blog.telaid.com/blog/tag/self-checkout) ![Debunk the Myths about Retail](https://blog.telaid.com/hubfs/Telaid%20-Aug2017/Images/cardimage-myths-1.png "Debunk the Myths about Retail") [Debunk the Myths about Retail](https://www.telaid.com/news/myths-about-retail/) ##### Telaid Telaid has a consistent track record of delivering even the most complex technology projects on time and on budget. For more than 40 years, technology integrator, Telaid has served its clients by deploying excellence and exceeding expectations. Flexible and resourceful, Telaid is a single provider of rapid deployments, cradle-to-grave technology solutions, wireless and physical security. - [Solutions](https://www.telaid.com/solutions/) - [DeviceWatch](https://www.telaid.com/solutions/devicewatch/) - [Retail Automation](https://www.telaid.com/solutions/retail-automation/) - [Technology Deployments](https://www.telaid.com/solutions/technology-deployments/) - [Technology Lifecycle Solutions](https://www.telaid.com/solutions/technology-lifecycle-solutions/) - [Physical Security](https://www.telaid.com/solutions/physical-security/) - [Wireless](https://www.telaid.com/solutions/wireless/) - [Interactive Solutions](https://www.telaid.com/solutions/interactive-solutions/) - [Point of Sale (POS)](https://www.telaid.com/solutions/point-of-sale/) - [Workforce Device Management](https://www.telaid.com/solutions/workforce-device-management/) - [Case Studies](https://www.telaid.com/solutions/case-studies/) - [Resources](https://www.telaid.com/company/resources/) - [Industries](https://www.telaid.com/industries/) - [Retail](https://www.telaid.com/industries/retail/) - [Logistics](https://www.telaid.com/industries/logistics/) - [Finance](https://www.telaid.com/industries/finance/) - [Healthcare](https://www.telaid.com/industries/healthcare/) - [QSR](https://www.telaid.com/industries/qsr/) - [Grocery](https://www.telaid.com/industries/grocery/) - [Convenience](https://www.telaid.com/industries/convenience/) - [Company](https://www.telaid.com/company/) - [Our Story](https://www.telaid.com/company/) - [Team](https://www.telaid.com/company#Team) - [Labor Partners](https://www.telaid.com/company/partners/) - [BICSI Training](https://www.telaid.com/why-telaid/bicsi-training/) - [News & Events](https://www.telaid.com/company/news-events/) - [Community Engagement](https://www.telaid.com/company/community-engagement/) - [Careers](https://www.telaid.com/company/careers/) - [Blog](https://blog.telaid.com/blog) - [Contact Us](https://www.telaid.com/company/contact-us/) #### Questions? 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