Unbelievably, Thanksgiving week is here again. At Telaid, the coming weeks will find us in a frenzy of activity, racing to finish projects, planning for the upcoming year and closing the financial books at year-end. With all the activity, it requires some discipline to take time out to reflect on the many things we’re thankful for and express gratitude. Thanksgiving presents an opportunity to do just that.
Most importantly, I'm thankful for the outstanding people I get to work with every day. I am so grateful to our customers, our employees and our partners. You are the ones who drive our success and make our business possible. Thank you for all you do!
Following suit with 2020, 2021 has been a year of unexpected surprises, significant uncertainty and incredible change. While some things returned to “normal,” in other ways we are still finding our footing in this brave new post-pandemic world that has forever changed people, businesses, technology and day-to-day life.
I am thankful that Telaid has continued to thrive in 2021. Amidst continually challenging conditions including new mandates, the large-scale nationwide turnover known as “The Great Resignation,” and continued retail uncertainty, Telaid has remained agile and responsive to our customers’ ever-changing needs. Over the course of this year, we have introduced new services, welcomed new clients, invested in new teams and completed the back-end digitization of our customer on-boarding and service process. We also celebrated our 40th year in business, a major milestone in the life of Telaid. Even with its challenges, 2021 delivered many blessings.
May this Thanksgiving be a time of gratitude, rest and reflection for us all. Happy Thanksgiving!