The spike in retail violence has resulted in reduced foot traffic in stores, higher employee turnover, and growing distrust in brands. Retailers must prioritize security, and thankfully, advanced technologies are stepping in to help loss prevention and asset protection teams combat these challenges.
Here are some ways technology can enhance retail security:
In violent situations, acting quickly can save lives, and real-time video allows security teams to monitor incidents as they unfold. Many retailers are setting up security operations centers (SOCs) to give leaders and law enforcement instant access to live footage. For these centers to work effectively, remote access to video and other security systems like access control, intrusion and perimeter monitoring is essential.
New technologies are designed to deter crime before it escalates to violence. Self-locking shopping carts, for example, can prevent theft by stopping pushouts automatically. Body-worn cameras remind customers that they’re being recorded, discouraging bad behavior, and panic buttons give employees immediate access to help when situations threaten to turn violent. These preventative technologies help stop incidents before they start.
Video cameras that fail to capture video are useless. Unified security platforms combine data from multiple sources, offering a clearer picture of what's happening in real time. By integrating video, access control, and other systems into one platform, retailers can respond faster and more effectively. Cloud-based systems can also self-monitor and even repair themselves when equipment fails, ensuring cameras and other devices are always working when needed.
Artificial intelligence is a game-changer for retail security, enabling retailers to identify threats before they escalate. For instance, facial recognition technology can alert staff if a person with a violent history enters the store, and gun detection systems can recognize potential threats in real time. AI can also detect organized retail crime, like shelf-sweeping, before significant losses occur.
As you develop strategies to combat violence and loss in retail, reach out to Telaid if you have questions about unified security solutions. We should all work together to reduce damage to people, property and assets in retail.